Poor conflict engagement skills can cost you customers, time, and good employees who don’t want to deal with the drama.
Effective conflict engagement is absolutely essential to a healthy organization’s culture.
Recognize these behaviors?
I win…at any Cost
Some people have no problem with conflict…in fact, they relish it a bit too much. For them, it’s all about winners and losers. This makes collaboration impossible when they treat every engagement as a competition where they must dominate.
The outcome? A divisive environment, squelching of good ideas, and damaged relationships.
I Can’t Be Bothered
Then there are those who are so conflict avoidant that you can’t get them to speak up…even when something important is at stake. For them, conflicts are energy drains, and to be avoided at all costs.
The outcome? Passive-aggressive behavior, the loss of their good ideas, and others shouldering the burden for resolving the issue.
Conflict Engagement: in a way that matches your COREMAP™ personality type and the needs of reality™
A virtual or in-person workshop series:
Showing Up - Knowing your natural conflict style and the skills needed to move to a more effective style should the situation require it
Standing Up - Being assertive and standing up for yourself
Showing You Care - Active listening and empathy in conflict
Strong Presence - Boundaries in conflict
Promoting Win-Win - Collaboration skills